You can lodge an online claim anytime – 24 hours, 7 days a week.
We’ve made the claims process simple and hassle free.
- We offer a 24/7 online national claims service so you can lodge your claim when it suits you.
- Alternatively you can call us directly on 1300 148 350 during office hours or email to firstname.lastname@example.org
- We will assign you a dedicated claims specialist to support you throughout the claims process, delivering you consistent and personalised service every step of the way.
- In the event of an emergency outside of office hours please contact your Account Manager or Matt Cairns on 1300 148 350.
You can help the claims process by:
- Taking photos of damage to your property.
- Keep damaged property and items so the insurer can inspect and assess the damage if required.
- Report incidents such as burglaries, theft, personal injuries and malicious damage to your local Police.