Claims

You can lodge an online claim anytime – 24 hours, 7 days a week.

We’ve made the claims process simple and hassle free.

  • We offer a 24/7 online national claims service so you can lodge your claim when it suits you.
  • Alternatively you can call us directly on 1300 148 350 during office hours or email  to claims@rensuregroup.com
  • We will assign you a dedicated claims specialist to support you throughout the claims process, delivering you consistent and personalised service every step of the way.
  • In the event of an emergency outside of office hours please contact your Account Manager or Matt Cairns on 1300 148 350.

You can help the claims process by:

  • Taking photos of damage to your property.
  • Keep damaged property and items so the insurer can  inspect and assess the damage if required.
  • Report incidents such as burglaries, theft, personal injuries and malicious damage to your local Police.

Online Claim Forms:

Questions?

Our friendly team of insurance experts are happy to help. Contact us for any and all questions.

Tel: 1300 148 350